kyklàda.press Terms and Conditions
1. Shipments
We are a small publishing initiative operating as a not for profit in Athens.
Within Greece we ship with ACS courier on a weekly basis. Internationally Books People Places, our partner in Berlin takes care of your shipment through UPS standard service or DHL sea fright. Delays will most probably occur due to the pandemic and global restrictions. Before you place your order with us, we suggest you have a look at our Selling Points, there may be an (online) supplier nearer to you. You can also order directly from with Books People Places.
2. Purchase and Payments
All purchases are final. We accept payments in cash (pick up with one of us in Athens and get a 20% discount), by PayPal, Credit card or bank transfer. Thank you for your patience and for supporting an ecosystem of small publishers during these challenging times.
3. Returns
If a parcel will return to our warehouse, for reasons attributable to you; we will send you an email to ask if you would like to pay for a second trial. This time all shipping costs will be on your behalf. If we won’t receive any answer, we will understand that you have abandoned the order placed. In that case, no refunds are applicable.
Our books are fragile and paper is a living organism. If you are not satisfied with the way your order reaches you, do get in touch: orders@kyklada.press and we’ll find a solution together.
5. Your data
We do not store your payment data. We only collect your address for the purpose of shipping you the books. We do not store your e-mailaddress. If you would like to receive our newsletter, do sign up under ‘Contact’.
6. Contact us
Do contact orders@kyklada.press for any questions you may have regarding your order or payment method. We will get back to you as quick as humanly possible.